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Quality Assurance Systems

Quality Assurance Systems

Ensuring the quality of our services is a top priority. This involves monitoring performance, collecting data, and implementing corrective actions when necessary.

Our quality assurance system is based on two pillars:

1. Time Spent Equals Quality

Why is this important?
Since we know how many hours are needed to clean your building, if our employees spend less time than expected, it likely means that some areas were not cleaned properly. That’s why we closely monitor the time our employees spend at your facility.

We use a reliable timekeeping system to ensure our team is always on time and accounted for. When they arrive at your facility, they clock in using our company app, and when it’s time to finish up, they clock out using the same app. This system ensures you’ll never encounter a situation where no one shows up to clean your facility.

2. We Conduct Regular Inspections

We design unique inspections for each customer, tailored to their specific areas, demands, and SOPs. These inspections are comprehensive, covering every area and task within your facility.

By conducting regular inspections, we can identify any deficiencies before they become significant issues. This proactive approach allows us to address any concerns promptly and ensure that your facility maintains a consistently high level of cleanliness and hygiene.

See our presentation

See our presentation and discover how Gleampact can elevate your business environment with premium cleaning services.